People

Dr. Douglas (Doug) Wiegmann received his PhD in Psychology (1992) from Texas Christian University and earned a postdoctoral master’s degree in Biomedical Science from Mayo Clinic College of Medicine in 2007. Currently, he is a Professor and Associate Chair of Graduate Student Affairs within the Department of Industrial and Systems Engineering at the University of Wisconsin-Madison. Before joining the faculty in Madison, he was an NIH Roadmap Scholar at the Mayo Clinic College of Medicine where he also served as the Director of Human Factors and Patient Safety Research within the Division of Cardiovascular Surgery. Dr. Wiegmann has also served as an associate professor of Human Factors at the University of Illinois in Urbana-Champaign. Earlier in his career, Dr. Wiegmann was an aviation psychologist and accident investigator for the National Transportation Safety Board and a commissioned officer in the U.S. Navy, serving as an Aerospace Experimental Psychologists (AEP) in both active duty and reserve capacities. He is a widely renowned expert in human factors and system safety and a fellow of both the Human Factors and Ergonomics Society (HFES) and the American Psychological Association (APA).

Oliver is a PhD student in the Department of Industrial and Systems Engineering. His research interests include the evaluation of care delivery outcomes (e.g., clinician burnout, patient safety) that stem from the use of health information technologies, such as electronic health records, telehealth platforms, and patient portals. His research aims to improve the usability of these systems from a human factors lens.

To date, he has authored over 55 papers. His research has been published in peer-reviewed journals in clinical and informatics areas, such as the Journal of the American Medical Informatics Association, Journal of Medical Internet Research, Journal of General Internal Medicine, and JAMA Network Open.

Outside of UW-Madison, he serves as the vice chair for member engagement for the People and Organizational Issues and Evaluation workgroup in the American Medical Informatics Association. Prior to his PhD program, he served as a clinical services coordinator in neurology and neurosurgery. He also previously served as the informatics director at a free clinic network and subsequently co-led a health services research lab there. He holds a master’s degree in health informatics from the University of Alabama at Birmingham and a bachelor’s degree in applied physiology and kinesiology from the University of Florida.

Dr. Parks is a Postdoctoral Researcher in the SAIHFER Lab in the Department of Industrial and Systems Engineering at the University of Wisconsin – Madison and a Research Program Manager in the Design and Implementation Sciences Program at the Indiana University School of Public Health – Bloomington. His research and practice foci include work environment redesign, evidence-to-practice translation, stakeholder-engaged clinical and business process redesign, and continuous quality improvement. His work has studied and improved complex sociotechnical systems around mission-driven teams in education, military, and healthcare settings.